Which channels offer the best opportunities to meet this challenge?
The pandemic has accelerated the enthusiasm of brands to leverage their own data to communicate and transact direct with their customers. There has been a tendency in recent years to portray first-party data as a ‘magic bullet’ for brands. Certainly, our experts recognize its potential, but to truly unleash its value requires effort and investment.
As Sarah’s quote highlights, first-party data is great at reaching existing customers, but for branding campaigns aimed at growing reach, collaboration is required to combine first-party data sets. The various data components are out there, it’s about co-operation to bring them together to derive real insights.
From EGTA’s perspective, Katty Roberfroid confirmed that their members are keen to develop opportunities for direct partnerships between advertisers and broadcasters combining their first-party data for unique experiences.
One obvious route to circumvent the issue of both avoidance and the growth in ad-free platforms is a closer integration of commercial messages with the content itself. This is relevant whether it be sponsorship, placement of products within the content, or advertisers and agencies producing branded content for distribution, a phenomenon that is on the rise.
Some members of the panel stressed the importance of context, predicting a renaissance of brand environment, of content environment and a renaissance of content in context. Plus, there is the importance of understanding the mind state of the viewer and the suitability of the brand for the content.
Agencies are continually increasing their expenditure on brand content, product placement and other forms of integration with video content. However, there is a measurement challenge. Clearly when brands are more integrated with content it becomes harder to isolate the exposure and impact of ‘imbedded’ or ‘native’ content, compared to ring-fenced advertising.
One approach to address this could be contextual advertising in which the advertising served around the content is directly influenced by elements within the content itself, thereby increasing relevance. This could be an alternative to data targeting the viewers. Channel 4 UK’s Contextual Moments service links advertising to metadata in the show such as on-screen objects and even dialogue.
Mathias Berg of TV4 argues that in Sweden at least the focus on branded content and product placement has actually reduced, with a strong shift into online user consumption and spot-based targeted advertising.